AI

Common questions about AI

Technology

What AI model does Toucan AI use?

Our product uses Mistral AI’s devstral model, a cutting-edge large language model specially designed for code generation. This type of model is great for data analysis, query generation and configuring visualizations.

Why did you choose Mistral AI?

We chose Mistral AI for its performance, transparency, and alignment with European values regarding data privacy and ethical AI.

Data Privacy and Security

Who is your AI data provider?

Our AI features are powered by Mistral AI’s API. All interactions with the AI are processed through their secure infrastructure.

Does Mistral AI use my data to train their models?

No. Mistral AI does not use your data or inputs submitted via their API to train or improve their models. Your data remains private and is only used to provide the service you request.

Is my data encrypted?

Yes, all data transmitted to and from Mistral AI’s API is encrypted in transit using industry-standard protocols (TLS).

Data Usage and Retention

How long is my data retained by the AI provider?

Our AI provider (Mistral) does not retain your data beyond the time necessary to process your request and provide the service. After processing, your data is deleted from their systems.

Do you share my data with third parties?

We will never sell or share your data with any third parties for marketing or advertising purposes.

During the beta phase, Toucan AI sends a copy of AI conversations to Langsmith (EU region) and Posthog (EU region), so we can analyze and improve the results.

Once the beta phase ends, we will not send them complete conversations. We'll only send performance (timings, tokens used), errors and feedback (given using the 👍 and 👎).

Can I request deletion of my data?

Yes, you can request the deletion of your organization data at any time. We will ensure your data is removed from our systems and from third parties it was shared with.

Future Updates

Will you switch to a different AI provider in the future?

We are evaluating new models regularly as they are released. Any changes to our AI provider will be communicated transparently through updates of the page.

Can I use my own API key and/or my model provider?

Not yet, but contact us if that's something you'd like to do.