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Credits & Usage
How credits are consumed, and how to follow your usage.
Toucan AI uses a credit-based system. Credits are consumed each time a user sends a message or triggers an AI action. Your plan includes a monthly credit allowance that resets each billing cycle.
How credits work
Each interaction deducts credits from your account's balance. The cost depends on the type and complexity of the request:
| Interaction | Indicative credit cost |
|---|---|
| Single question (standard) | ~50 credits |
| Single question (complex, multi-step) | Up to 100 credits |
| Self-service dashboard creation | ~950 credits |
| Metadata enrichment | ~120 credits |
Your monthly credit allowance depends on your plan:
| Plan | Credits/month |
|---|---|
| Start | 50,000 |
| Grow | 100,000 |
At standard usage, 50,000 credits covers approximately 1,000 questions — or a mix of questions and dashboard configurations.
Credit costs are indicative and may vary depending on request complexity.
Monitor your usage
You can check your remaining credits at any time from Settings → Usage. The dashboard shows credits used and remaining for the current billing period.
FAQ
When do my credits reset? Credits reset every month on your billing renewal date.
What happens if I run out of credits? AI interactions will be paused until your credits reset. Contact your account manager if you need to increase your allowance.
Why did a request cost more than expected? Credit costs are indicative. Complex or multi-step requests may consume more credits depending on the amount of processing involved.