> For the complete documentation index, see [llms.txt](https://docs.toucanai.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.toucanai.cloud/govern/ai-control-and-optimization.md).

# AI Control and Optimization

- [Certified Answers](https://docs.toucanai.cloud/govern/ai-control-and-optimization/certified-answers.md)
- [Adding Context to the Agent](https://docs.toucanai.cloud/govern/ai-control-and-optimization/how-to.md)
- [Set AI instructions](https://docs.toucanai.cloud/govern/ai-control-and-optimization/how-to/set-ai-instructions.md): Set organization-wide instructions that shape how the AI assistant behaves.
- [Set company context](https://docs.toucanai.cloud/govern/ai-control-and-optimization/how-to/set-company-context.md): Describe your company and data so the AI assistant gives grounded, business-relevant answers.
- [Set tone of voice](https://docs.toucanai.cloud/govern/ai-control-and-optimization/how-to/set-tone-of-voice.md): Control how the AI assistant sounds when answering your users.
- [Define metric definitions](https://docs.toucanai.cloud/govern/ai-control-and-optimization/how-to/define-metric-definitions.md): Define your key metrics so the AI assistant gives consistent answers across your organization.
- [Choose your AI provider and model](https://docs.toucanai.cloud/govern/ai-control-and-optimization/select-your-ai-provider.md)