# Credits & Usage

Toucan AI uses a credit-based system. Credits are consumed each time a user sends a message or triggers an AI action. Your plan includes a monthly credit allowance that resets each billing cycle.

#### **How credits work**

Each interaction deducts credits from your account's balance. The cost depends on the type and complexity of the request:

| Interaction                           | Indicative credit cost |
| ------------------------------------- | ---------------------- |
| Single question (standard)            | \~50 credits           |
| Single question (complex, multi-step) | Up to 100 credits      |
| Self-service dashboard creation       | \~950 credits          |
| Metadata enrichment                   | \~120 credits          |

Your monthly credit allowance depends on your plan:

| Plan  | Credits/month |
| ----- | ------------- |
| Start | 50,000        |
| Grow  | 100,000       |

At standard usage, 50,000 credits covers approximately **1,000 questions** — or a mix of questions and dashboard configurations.

{% hint style="info" %}
Credit costs are indicative and may vary depending on request complexity.
{% endhint %}

#### **Monitor your usage**

You can check your remaining credits at any time from **Settings → Usage**. The dashboard shows credits used and remaining for the current billing period.

<details>

<summary><strong>FAQ</strong></summary>

**When do my credits reset?** Credits reset every month on your billing renewal date.

**What happens if I run out of credits?** AI interactions will be paused until your credits reset. Contact your account manager if you need to increase your allowance.

**Why did a request cost more than expected?** Credit costs are indicative. Complex or multi-step requests may consume more credits depending on the amount of processing involved.

</details>


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