Credits & Usage

Toucan AI uses a credit-based system. Credits are consumed each time a user sends a message or triggers an AI action. Your plan includes a monthly credit allowance that resets each billing cycle.

How credits work

Each interaction deducts credits from your account's balance. The cost depends on the type and complexity of the request:

Interaction	Indicative credit cost
Single question (standard)	~50 credits
Single question (complex, multi-step)	Up to 100 credits
Self-service dashboard creation	~950 credits
Metadata enrichment	~120 credits

Your monthly credit allowance depends on your plan:

Plan	Credits/month
Start	50,000
Grow	100,000

At standard usage, 50,000 credits covers approximately 1,000 questions — or a mix of questions and dashboard configurations.

Credit costs are indicative and may vary depending on request complexity.

Monitor your usage

You can check your remaining credits at any time from Settings → Usage. The dashboard shows credits used and remaining for the current billing period.

FAQ

When do my credits reset? Credits reset every month on your billing renewal date.

What happens if I run out of credits? AI interactions will be paused until your credits reset. Contact your account manager if you need to increase your allowance.

Why did a request cost more than expected? Credit costs are indicative. Complex or multi-step requests may consume more credits depending on the amount of processing involved.